Help center

How to book an appointment

Book on a studio's booking page in a few steps: choose a service, a specialist and a time, then confirm with a code sent by e-mail.

By Valeria - Last updated:

You book on the studio’s own booking page. You do not need an account. You choose a service, a specialist and a time, and you confirm with a code that we send to your e-mail address.

Book in a few steps

  1. Open the studio’s booking page. The studio shares this link, for example on its website or Instagram.
  2. Choose a service.
  3. For a service at your address: enter your address. The page checks that the studio comes to your area and shows the travel fee.
  4. Choose a day.
  5. Choose a specialist and a free time.
  6. Enter your name and e-mail address. A phone number is optional.
  7. Accept the terms. If the studio asks for a deposit and has a cancellation policy, you also accept the cancellation policy.
  8. Press Get code and enter the code from the e-mail. See E-mail verification code.
  9. If the studio has a discount code for you, enter it in the Discount Code field. The summary shows the new price.
  10. Confirm the booking.
  11. If the studio asks for a deposit, you pay it now. See Paying the deposit.

Times you can choose

Book several services or for several people

On the booking page you can also:

For a group, you enter one code and pay one deposit, if the studio asks for one. Discount codes do not work for group bookings. A group booking cannot be moved to another time.

After you book

You get an e-mail. If the studio confirms bookings by hand, the e-mail says your request was received. You get a second e-mail when the studio confirms. See Confirmations and reminders.

Book with an account

You can also book in the pbw.life app or on app.pbw.life. You sign in there, so you do not need a code. These book one service at a time. See The pbw.life app.

When you cannot book online

Sometimes the booking page says Online booking is temporarily unavailable. Please contact the studio. This means the studio cannot take online bookings at the moment. Contact the studio directly to book. Appointments you already booked are not affected.

All help articles

Did not find your answer?

Email your question to support@pbw.life. We reply on working days.